What happens in the plant
- Handover notes capture events but miss action status
- Unresolved issues are not clearly marked for incoming teams
- Ownership transfer is ambiguous across shift boundaries
- Verbal updates replace structured records
- Repeated problems restart because prior context is incomplete
Why it matters
Weak handovers consume first-hour capacity on every shift. Teams re-diagnose known issues, duplicate recovery work, and carry safety or production risk forward because decisions do not survive the shift change.
What teams need to see
Teams need handover visibility for unresolved issues, open actions, owner transfer, asset risk, and decision history in one structured shift record.
Decisions this problem affects
- Which unresolved issue must be handed over before shift close?
- Which open action from the previous shift is still blocking recovery?
- Which ownership transfer is incomplete and needs escalation?
- Which risk should the incoming team review first?
- Which recurring issue has crossed multiple shifts without closure?